Thank you for purchasing H&R Block from Groupon for digital download. Please enter your redemption code, exactly how it is shown, to start your download. Your redemption code can be found in the “My Stuff” link within the confirmation email you received from Groupon or within the Groupon App. Please hold on to your redemption code, as it will also be used as your activation code within the application once installed. If you need assistance installing your software or with your redemption code, please contact: groupon@redfrogdigital.net Once installed, if you need assistance with your software, please contact H&R Block Customer support: https://www.hrblock.com/support/ If you would like a refund, please contact Groupon Customer Support: https://www.groupon.com/customer_support